With Deposits from Stacc you can tailor various products based on a wide selection of features, interest types, fees, calculation methods, capitalisation frequencies and withdrawal restrictions to suit the consumer market.
Full Lifecycle Management
Deposits enable comprehensive administration of regular and time-bound savings accounts.
Product characteristics can be handled at the account level, allowing you to respond to new market conditions or to attract new customers, without altering existing customers or working with advanced customer segmentation.
3rd Party Deposits Support
Integrate with 3rd party providers of deposit accounts.
Stacc Core could also be integrated with 3rd party providers of deposit accounts in the European market, such as Raisin. This will enable the bank to establish a dedicated channel for euro-based funding. Such a setup of the 3rd party will then handle the customer onboarding, KYC and AML, while Stacc Core will create and maintain the actual deposit account.
Automated Onboarding Process
Deposits supports a fully automated onboarding process.
The solution includes a CustomerWeb with a process flow for filling out the application, communication with the customer during the application process, giving established customers insight into their customer engagement with the bank. CustomerWeb includes an ApplicationWeb and a simple customer portal, which are described in more detail below.
ApplicationWeb
Establishment of deposit accounts for retail customers is started via an ApplicationWeb, which can be integrated with your existing websites.
Applications and onboarding are processed automatically by lookups against third parties for obtaining information about credit scoring and screening of PEP and sanctions lists. During the process, the customer must answer standardised questions in accordance with the bank’s mandatory Know Your Customer process.
It’s possible to use a function for enhanced customer control as extra security before a final decision on establishing a customer relationship is made. This requires a “four-eye” control before the application is processed further. You can choose to use enhanced customer control on all applications based on data obtained from third parties or based on answers to questions from the customer during the process.
If establishment of the new customer relationships and deposit account is approved, the account number is automatically reserved, correct documents are produced and sent as part of the digital signing order to be signed with BankID. After completion of the signing, a deposit account is created, a welcome letter is sent out and the customer is sent to the customer portal. The account will be opened online and can be used immediately. All enquiries, updates and capitalisation of transactions will be updated in real time.
People who are rejected for the establishment of customer relationships and deposit accounts receive this directly in ApplicationWeb or by email.
Customer Portal
The customer logs in using BankID and gets access to the following functionality:
Overview
Overview of the account with details such as balance and interest rate.
Transactions
List of all credit and debit transactions.
Documents
Agreement documents.
Lifecycle Handling of Accounts
From account opening, the core solution will handle:
The complete lifecycle of the account
Calculation and bookkeeping of interest and withdrawal fees
Report generation (like The Norwegian Banks’ Guarantee Fund), as well as tax reporting
Credit and debit transactions
The generation of account statements
Automated GDPR
The core solution will also facilitate a self-service customer portal based on APIs.
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