A New Digital Platform for Nordea Finance Nordics
The Challenge
Nordea Finance needed to streamline information, speed up payments and enable GDPR-compliant communication between car dealers, car buyers and Nordea.
The Solution
Stacc delivers Stacc Flow, which enables a seamless and real-time information flow between all parties on multiple devices.
The car dealer, the car buyer and Nordea Finance are connected through a digital workflow, handling scanned documentation, communication via chat, eMail or SMS notifications, authentication, camera and photo uploads, document distribution and eSigning.
The Result
The result is a fast and secure digital workflow where car dealers get information faster, Nordea Finance has a fast and structured digital workflow and car buyers can upload extra documentation and sign documents digitally.
The solution has reduced phone calls to customer service by over 90%.
Nordea Finance Nordic
Nordea Finance offers a wide range of asset finance, sales finance and receivable finance solutions.
Industry
Car Finance
Tags
Car Finance
Car vendor
Car buying experience
