Stacc Flow - Credit Process Platform
Everything you always wanted in a credit process
Our platform enables you to merge process automation with seamless customer experiences, ready-made building blocks and plug-and-play integrations. Speed up, automate, reduce costs and embrace change.
Stacc Flow - Credit Process Platform
Everything you always wanted in a credit process
Our platform enables you to merge process automation with seamless customer experiences, ready-made building blocks and plug-and-play integrations. Speed up, automate, reduce costs and embrace change.
Stacc Flow - Credit Process Platform
Everything you always wanted in a credit process
Our platform enables you to merge process automation with seamless customer experiences, ready-made building blocks and plug-and-play integrations. Speed up, automate, reduce costs and embrace change.
trusted by
trusted by






The sweet spot
We have combined off-the-shelf and tailor-made features to hit the sweet spot. Mix speed with customisation and automation with flexibility.
The sweet spot
We have combined off-the-shelf and tailor-made features to hit the sweet spot. Mix speed with customisation and automation with flexibility.
The sweet spot
We have combined off-the-shelf and tailor-made features to hit the sweet spot. Mix speed with customisation and automation with flexibility.
Off-the-shelf features
The right kind of fast
Ready made modules
Process templates
3rd party integration catalogue
Tailor made features
The right kind of flexibility
Integrates with what you have
Adaptable business rules and credit policy
Optimise and change in the fly
Never start from scratch
All the necessary plumbing is done, tested and running. The rocket is ready to launch.
Cloud native
Templates
Integrations
Never start from scratch
All the necessary plumbing is done, tested and running. The rocket is ready to launch.
Cloud native
Templates
Integrations
Never start from scratch
All the necessary plumbing is done, tested and running. The rocket is ready to launch.
Cloud native
Templates
Integrations
Create business value from day 1
Focus on user journeys and business objectives. Get a flying start.
Best practice process templates
Short time to market
Scale to infinity
Create business value from day 1
Focus on user journeys and business objectives. Get a flying start.
Best practice process templates
Short time to market
Scale to infinity
Create business value from day 1
Focus on user journeys and business objectives. Get a flying start.
Best practice process templates
Short time to market
Scale to infinity
Flexibility in the right places
Get the necessary degrees of freedom to adapt, change and optimise for your needs.
Integrates with existing architecture
Change credit policy rules "on the fly"
Mix ready-made and tailored
Flexibility in the right places
Get the necessary degrees of freedom to adapt, change and optimise for your needs.
Integrates with existing architecture
Change credit policy rules "on the fly"
Mix ready-made and tailored
Flexibility in the right places
Get the necessary degrees of freedom to adapt, change and optimise for your needs.
Integrates with existing architecture
Change credit policy rules "on the fly"
Mix ready-made and tailored
Ready made building blocks
Explore our selection of thoroughly battle-tested modules, ready to plug in and jump-start your next project.
Tried and tested building blocks
Integrations catalogue
Huge project savings
Ready made building blocks
Explore our selection of thoroughly battle-tested modules, ready to plug in and jump-start your next project.
Tried and tested building blocks
Integrations catalogue
Huge project savings
Ready made building blocks
Explore our selection of thoroughly battle-tested modules, ready to plug in and jump-start your next project.
Tried and tested building blocks
Integrations catalogue
Huge project savings
Not “just” a process engine
We have created everything you need around the process engine to create business impact.
Connected eco-system
Integrated case-management
End-to-end developer platform
Not “just” a process engine
We have created everything you need around the process engine to create business impact.
Connected eco-system
Integrated case-management
End-to-end developer platform
Not “just” a process engine
We have created everything you need around the process engine to create business impact.
Connected eco-system
Integrated case-management
End-to-end developer platform
Bank-grade compliance
Built from the ground up with compliance and security in mind.
Enable GDPR compliance
Complete traceability and audit logs
All the data needed to prove compliance
Bank-grade compliance
Built from the ground up with compliance and security in mind.
Enable GDPR compliance
Complete traceability and audit logs
All the data needed to prove compliance
Bank-grade compliance
Built from the ground up with compliance and security in mind.
Enable GDPR compliance
Complete traceability and audit logs
All the data needed to prove compliance

Efficient features
Task based case management
Cases gets assigned to the right case worker at the right time. The users meet the same interface across roles, countries and state.
Visual clarity
Automation and optimisation friendly
Adjust business rules on the go
Simulate changes to business rules

Task based case management
Cases gets assigned to the right case worker at the right time. The users meet the same interface across roles, countries and state.

Visual clarity
Automation and optimisation friendly
Adjust business rules on the go
Simulate changes to business rules
Task based case management
Cases gets assigned to the right case worker at the right time. The users meet the same interface across roles, countries and state.

Visual clarity
Automation and optimisation friendly
Adjust business rules on the go
Simulate changes to business rules
Turning efficiency into action
Turning efficiency into action
Turning efficiency into action
Fits existing system architecture
The platform is the perfect bridge that can connect systems you already have with new or other solutions.
Connect to any data source
In addition to our extensive catalogue of ready made integrations, our platform is perfect for any integration needed.
Compliance built-in
Compliance is not an afterthought, it is a fundamental principle everything is built on.
Audit trail
Everything is logged with who did what and when it happened.
Agnostic
The platform works with any software, platform, language and core systems.
Queues
Create queues to sort manual tasks on products, stages, roles or countries.
Task based workflow
Feeds case workers with focused manual tasks as defined in the credit process.
Reminders
Automate reminders on customer and case-worker tasks.
Language support
English is the default language, but we also support additional languages. The UI stays the same.
Role-based access
Configurable roles and control on who can access and work on what cases and tasks.
Assign and reassign cases
Managers can assign and reassign cases to get flexibility in expertise and tasks.
Future proof
A modern, best-practice architecture creates a flexible platform that will remain fresh and fast.
Go from limitations to innovations
Go from limitations
to innovations
Turning efficiency into action
Turning efficiency into action
Turning efficiency into action
Fits existing system architecture
The platform is the perfect bridge that can connect systems you already have with new or other solutions.
Connect to any data source
In addition to our extensive catalogue of ready made integrations, our platform is perfect for any integration needed.
Compliance built-in
Compliance is not an afterthought, it is a fundamental principle everything is built on.
Audit trail
Everything is logged with who did what and when it happened.
Agnostic
The platform works with any software, platform, language and core systems.
Queues
Create queues to sort manual tasks on products, stages, roles or countries.
Task based workflow
Feeds case workers with focused manual tasks as defined in the credit process.
Reminders
Automate reminders on customer and case-worker tasks.
Language support
English is the default language, but we also support additional languages. The UI stays the same.
Role-based access
Configurable roles and control on who can access and work on what cases and tasks.
Assign and reassign cases
Managers can assign and reassign cases to get flexibility in expertise and tasks.
Future proof
A modern, best-practice architecture creates a flexible platform that will remain fresh and fast.

Why we are different
Why we are different
When they go low-code, we go high
When they go low-code,
we go high
We wish low-code could solve everything, but it comes with some limitations.
Our platform mixes building blocks and templates without limiting possibilities.
We wish low-code could solve everything, but it comes with some limitations.
Our platform mixes building blocks and templates without limiting possibilities.



Built on industry standards
Our process platform uses industry standard BPMN for process visualisation and DMN for business decision rules.
BPMN - Business Process Model and Notation
BPMN - Business Process Model and Notation
BPMN - Business Process Model and Notation
DMN - Decision Model and Notation
DMN - Decision Model and Notation
DMN - Decision Model and Notation

Developer friendly platform
At our core, we believe in empowering developers to leverage their full potential. Push the boundaries of what’s possible on a developer-friendly platform.
Code gives you all the flexibility you want
Code gives you all the flexibility you want
Code gives you all the flexibility you want
Everything runs in containers
Everything runs in containers
Everything runs in containers
Developer-first mindset
Developer-first mindset
Developer-first mindset

Connect the dots
Connect the dots
The ideal platform to connect your
customer, case worker and core system.
The ideal platform to connect your customer, case worker and core system.

Case worker
Handles manual tasks
Customer dialogue
Request input from the customer if the application needs more documentation
Everything logged on the case
Manual tasks
Yellow cases sorted in queues
Business rules control workflow
Pick and assign tasks
Decision management
Escalation to others
Power of attorney
4 eyes




Customer
Customer
Submits application
Submits application
Customer application process
Whitelabel front-end template available
MyPage available



Credit Process
Credit Process
Orchestrates case flow
Orchestrates case flow
Traffic light principle
Green and red cases are fully automated
Real-time process overview
Full audit trail


Core banking system
Core banking system
Backoffice
Backoffice
“Bring your own” Core (or use Stacc Core)
Each case has a complete data-set archived when transferred to Core.






Integrations
Plug & play catalogue
3rd party integrations
Stacc proprietary services
Add your internal integrations
Customer stories
Don't listen to us
Customer stories
Don't listen to us
Customer stories
Don't listen to us






By owning the credit policies and scorecards, the credit committee has the tools needed to monitor and manage fraud and credit risk to reduce credit losses.
Risk software in-process integration
By checking for signatory rights, correct delegation of authority and signing of credit agreements, the correct documentation is made available to support fraud cases and claims.
Signatory rights integration
By automating the credit process across sales agents, customers and retailers, we have reduced support calls by 80.
Credit process automation
Flow is as close as you get to plug-and-play, while at the same time you get real, efficient process automation that meets strong requirements for scalability, robustness and opportinities to make continous changes and orchestration of your process.
Stacc client feedback a few months after implementing Flow
By owning the credit policies and scorecards, the credit committee has the tools needed to monitor and manage fraud and credit risk to reduce credit losses.
Risk software in-process integration
By checking for signatory rights, correct delegation of authority and signing of credit agreements, the correct documentation is made available to support fraud cases and claims.
Signatory rights integration
By automating the credit process across sales agents, customers and retailers, we have reduced support calls by 80.
Credit process automation
Flow is as close as you get to plug-and-play, while at the same time you get real, efficient process automation that meets strong requirements for scalability, robustness and opportinities to make continous changes and orchestration of your process.
Stacc client feedback a few months after implementing Flow
By owning the credit policies and scorecards, the credit committee has the tools needed to monitor and manage fraud and credit risk to reduce credit losses.
Risk software in-process integration
By checking for signatory rights, correct delegation of authority and signing of credit agreements, the correct documentation is made available to support fraud cases and claims.
Signatory rights integration
By automating the credit process across sales agents, customers and retailers, we have reduced support calls by 80.
Credit process automation
Flow is as close as you get to plug-and-play, while at the same time you get real, efficient process automation that meets strong requirements for scalability, robustness and opportinities to make continous changes and orchestration of your process.
Stacc client feedback a few months after implementing Flow
By owning the credit policies and scorecards, the credit committee has the tools needed to monitor and manage fraud and credit risk to reduce credit losses.
Risk software in-process integration
By checking for signatory rights, correct delegation of authority and signing of credit agreements, the correct documentation is made available to support fraud cases and claims.
Signatory rights integration
By automating the credit process across sales agents, customers and retailers, we have reduced support calls by 80.
Credit process automation
Flow is as close as you get to plug-and-play, while at the same time you get real, efficient process automation that meets strong requirements for scalability, robustness and opportinities to make continous changes and orchestration of your process.
Stacc client feedback a few months after implementing Flow
Real world example from a Stacc customer
Real world example from a Stacc customer
Gains from automating a single B2B-onboarding process
Gains from automating a single B2B-onboarding process
80%
of new clients onboards in 1 minute
of new clients onboards in 1 minute
50-80%
reduction in manual case costs
reduction in manual case costs
35%
increase in new clients
increase in new clients

Curious for more?
Curious for more?
Get in touch
Get in touch
Connect with us to learn how we can help you with Flow Credit Process Platform.
Connect with us to learn how we can help you with Flow Credit Process Platform.